Emotional Intelligence (EQ) is the ability to identify, use, understand, and manage emotions in an effective and positive way. A high EQ helps individuals to communicate better, reduce their anxiety and stress, defuse conflicts, improve relationships, empathize with others, and effectively overcome life’s challenges.
Emotional Intelligence manifests itself in five core competencies:
Self-Awareness, Self-Management/Self-Regulation, Self-Motivation, Empathy & Managing Relationships/Social Skills. Emotional Intelligence plays a major role in attaining success in the majority of the professions and is a pre-requisite for taking up leadership roles.