Professional Certificate in Performance Management


  • Introduce performance management
  • Explain the importance of performance management
  • Discuss the importance of goal setting
  • Explain smart goal setting process


Performance management is an ongoing process of communication between a leader and an employee that occurs throughout the year, in support of accomplishing the strategic objectives of an organization. In this course, we will discuss the importance of performance management in an organization. Also, we will understand the importance of goal setting and the process involved.

Performance Management is an ongoing process and provides opportunities to both the leader and an employee to track progress against goals. It also helps a leader periodically gauge an employee’s performance and help them get back on the right track if required.

performance management

Additional information


5 Months


Certificate of Completion

Career prospects

Performance management is a process that provides feedback, accountability, and documentation for performance outcomes. It helps employees to channel their talents toward organizational and personal goals. With continuous performance management, employees can easily understand how they are performing at all times. As a result, they have a better sense of how to manage themselves on the job, and they can more effectively set goals and plan for the future.

performance management

Learning Outcome

  • Understand what performance management means
  • Define the role of the leader in performance management
  • Recognize the importance of goal setting process
  • Understand how to define and measure goals
performance management


  • Module 1: Introduction to Performance Management and Goal Setting
  • Module 2: Ongoing Performance Management
  • Module 3: Developing Employees
  • Module 4: Formal Performance Reviews
  • Module 5: Managing Poor Performance
  • Module 6: High Performing Teams
  • Module 7: Other Performance Management Topics
performance management


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