Professional Certificate in Emotional Intelligence


  • To clearly define emotions and understand the concept & importance of Emotional Intelligence
  • To identify the various skills & competencies associated with being Emotionally Intelligent
  • To derive the linkage between Emotional Intelligence & Job Performance
  • To ascertain the various benefits of being an Emotionally Intelligent person, in relation to professional & personal growth


Emotional Intelligence (EQ) is the ability to identify, use, understand, and manage emotions in an effective and positive way. A high EQ helps individuals to communicate better, reduce their anxiety and stress, defuse conflicts, improve relationships, empathize with others, and effectively overcome life’s challenges.

Emotional Intelligence manifests itself in five core competencies:

Self-Awareness, Self-Management/Self-Regulation, Self-Motivation, Empathy & Managing Relationships/Social Skills. Emotional Intelligence plays a major role in attaining success in the majority of the professions and is a pre-requisite for taking up leadership roles.

emotional intelligence

Additional information


5 Months


Certificate of Completion

Career prospects

Emotional intelligence (also known as ‘emotional quotient’, or EQ) is becoming vital to our success in the digital future of work. It was ranked sixth in the World Economic Forum’s list of the top 10 skills that employees will need to possess to thrive in the workplace of the future. The skills involved in emotional intelligence are self-awareness, self-regulation, motivation, empathy, and social skills. If you want to succeed in the workplace and move up the career ladder, emotional intelligence is critical to your success.

emotional intelligence

Learning Outcome

  • Classify positive & negative emotions and explain the concept of Emotional Intelligence
  • Comprehend and describe the skills & competencies associated with Emotional Intelligence
  • Recognize the strong linkage between Emotional Intelligence & superior job performance
  • Relate with and explain the various benefits of Emotional Intelligence in professional & personal life
emotional intelligence


  • Module 1: An Introduction to Emotional Intelligence & its Benefits
  • Module 2: Self-Awareness – The First Step towards becoming Emotionally Intelligent
  • Module 3: Self-Management- Applying Emotional Intelligence to effectively manage one’s emotions
  • Module 4: Self-Motivation – Keeping oneself motivated through Emotional Intelligence
  • Module 5: Empathy- Being able to connect with & understand others’ emotions
  • Module 6: Managing Relationships- Becoming adept at maintaining positive relations
  • Module 7: Everyday Emotional Intelligence- Effectively handling day to day tasks as an Emotionally Intelligent Manager
emotional intelligence


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