Professional Certificate in Effective Communication


  • Define the importance of communication
  • Explain the process and components of communication
  • Discuss the Types and Flow of Business communication
  • Compare different Types of contexts in communication


Communication is key to your success in relationships, in the workplace, as a citizen of your country, and across your lifetime. Your ability to communicate comes from experience, and experience can be an effective teacher, but this text and the related business communication course will offer you a wealth of experiences gathered from professional speakers across their lifetimes.


Additional information


5 Months


Certificate of Completion

Career prospects

The effective communication course will help you develop your verbal as well as non-verbal communication. You will be confident enough to deal with internal as well as external stakeholders. Possible employment opportunities will be in media, public relation, customer service, sales and marketing sectors.


Learning Outcome

  • Understand the role of communication in the corporate world
  • Describe the communication process and its components
  • Identify the types and flow of business communication
  • Differentiate the types of communication contexts


  • Module 1: Introduction to Business Communication
  • Module 2: Delivering your Message
  • Module 3: Understanding your Audience
  • Module 4: Effective Business Writing
  • Module 5: Business Writing in Action
  • Module 6: Developing Business Presentations
  • Module 7: Nonverbal Communication


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