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Professional Certificate in Delivering Effective Feedback
$600.00- Understanding the concept of feedback and why it is important
- Getting an insight into the various types of feedback
- Knowing what makes feedback effective
- Identifying the fears associated with feedback
- Understanding the importance of setting clear goals & expectations
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Professional Certificate in Effective Communication
$600.00- Define the importance of communication
- Explain the process and components of communication
- Discuss the Types and Flow of Business communication
- Compare different Types of contexts in communication
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Professional Certificate in Emotional Intelligence
$600.00- To clearly define emotions and understand the concept & importance of Emotional Intelligence
- To identify the various skills & competencies associated with being Emotionally Intelligent
- To derive the linkage between Emotional Intelligence & Job Performance
- To ascertain the various benefits of being an Emotionally Intelligent person, in relation to professional & personal growth
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Professional Certificate in Performance Management
$600.00- Introduce performance management
- Explain the importance of performance management
- Discuss the importance of goal setting
- Explain smart goal setting process
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Professional Certificate in Sales Differentiation
$600.00- Interpret the meaning of sales differentiator
- Explain the importance of sales differentiator
- Determine role of salesperson in creating sales differentiator
- Discuss one of the ways to identify sales differentiators
